II. Online 10h Package
I. Online
Second Level Support
Second Level Support
If you rely on a well-functioning IT infrastructure for work or personal reasons, I am here to assist you, making it easy and quick to schedule appointments.
Personal support no matter where you are. I answer your questions, provide assistance, or solve technical problems directly via remote maintenance through a secure system.
Details
Price
Price
Details
€850,-
€45,-
per 30 minutes
III. Monthly based
IV. Project based
First Level Support
First Level Support
Extended Support Model for B2B Customers. The advantage lies in easy accessibility without prior appointment coordination and a faster response time between 0-6 hours.
Whether it's transitioning the entire IT infrastructure to a new system or digitizing analog processes - some projects require more time but are intended to be implemented within a short timeframe. I can tailor my support specifically to a particular endeavor.
Details
Price
Details
Price
€1800,-
up to 20 hours
Depending on the scope and effort
• One-on-One Support
• Accessibility and support without the need for an appointment
• By phone or for direct problem solving via remote maintenance software
• On-site appointments possible as needed
• Price guarantee for up to 6 months with ongoing engagement
• Online or On-Site Support (depending on the project)
• Prioritized support within a specified timeframe
• Individual coordination of the approach
• Transparent project documentation for tracking
• Detailed handover with professional instruction
